Gadgets

6 Ways to Disable Voice Assistant or Guide on a Samsung TV

Learn six practical ways to turn off Voice Assistant or the Voice Guide on a Samsung TV, including quick shortcut methods and the relevant settings menus.

Chris Anderson
Chris Anderson
How-To Writer  •  Sep 19, 2026  •  5 min read

If your Samsung TV keeps talking to you, the feature you need to disable is usually Voice Guide, Voice Assistant, or a related accessibility option. Samsung uses slightly different names depending on the TV model and software version, so the exact menu path can vary.

This guide covers six practical ways to turn it off, from quick remote shortcuts to the settings menus that work on most Samsung TVs.

6 Ways to Disable Voice Assistant or Guide on a Samsung TV

What Samsung’s Voice Assistant and Voice Guide Usually Mean

On many Samsung TVs, the spoken narration you hear is part of the Accessibility features rather than a smart assistant like Bixby alone. The most common feature is Voice Guide, which reads menu items and on-screen text aloud. In some cases, you may also be hearing audio feedback from other accessibility settings.

Key Fact If the TV is reading menus out loud, you are usually dealing with Voice Guide, not a hardware problem.

1. Use the Accessibility Shortcut on the Remote

  1. Press and hold the Volume button on the Samsung remote for a few seconds.
  2. Look for an accessibility menu or a Voice Guide prompt on screen.
  3. Select Voice Guide and turn it Off.
  4. If your remote has a dedicated Accessibility or Settings shortcut, use that if prompted.

This is often the fastest method because Samsung TVs may expose Voice Guide directly through an accessibility shortcut.

Quick Tip If holding the Volume button does nothing, try holding the Mute button on some older Samsung remotes instead.

2. Turn It Off in the TV Settings Menu

  1. Press Home on the Samsung remote.
  2. Open Settings.
  3. Go to General & Privacy or General, depending on your model.
  4. Select Accessibility.
  5. Open Voice Guide Settings.
  6. Turn Voice Guide Off.

This is the most reliable method if the shortcut is not available or does not work on your TV.

3. Check the Voice Guide Volume or Speech Options

Some Samsung TVs do not label the feature exactly as Voice Guide in every menu. If the TV still talks after you think you turned it off, look for related speech or audio guidance options under Accessibility.

If more than one accessibility feature is enabled, disabling only one of them may not fully stop the spoken narration.

Warning Be careful not to confuse Voice Guide with Audio Description for movies and TV shows. Audio Description is provided by some broadcasts and streaming apps, so turning off TV Voice Guide may not remove narration inside a specific program.

4. Disable Bixby or Other Voice Features

  1. Open Settings on the TV.
  2. Go to General & Privacy or the section related to Voice.
  3. Look for Bixby settings, Voice Wake-Up, or Smart Voice features.
  4. Turn off any voice activation or voice feedback options you do not want.

This does not always control the menu narration, but it can stop the TV from responding to voice commands or producing related voice prompts.

Best For Users who want to stop the TV from listening for voice commands as well as disabling spoken guidance.

5. Use the Accessibility Menu from the Quick Panel

  1. Press and hold the Settings or gear button on the remote, if available.
  2. Open the Quick Settings or shortcut panel.
  3. Find Accessibility.
  4. Select Voice Guide and switch it Off.

Some newer Samsung interfaces make Accessibility available through a quick panel rather than the full settings app, which can save time.

Note The button layout is different across Samsung remotes. If your remote does not have a gear button, this method may not be available.

6. Reset Accessibility Settings if the Voice Feature Keeps Returning

  1. Open Settings.
  2. Go to Accessibility.
  3. Look for an option to reset accessibility settings or restore defaults.
  4. Confirm the reset, then check whether Voice Guide is disabled.

If the setting keeps turning back on, a corrupted configuration or accidental button presses may be re-enabling it. Resetting accessibility settings can clear that behavior without affecting the entire TV setup.

Warning Avoid doing a full factory reset unless you have already tried the simpler accessibility options. A factory reset removes many custom TV settings and signs you out of apps.

How to Tell Which Feature Is Active

Why It Matters Knowing which feature is active saves time and prevents you from turning off the wrong option. Samsung menus can place voice-related features in different areas, so identifying the symptom helps you find the right setting faster.

If None of These Methods Work

If the TV still speaks after you have checked the accessibility menus, try these checks:

In rare cases, the feature may be controlled by an app or by settings that were synchronized from another Samsung device.

Which Fix Should You Try First?

Start with the Accessibility menu in Settings, because that is the most dependable way to turn off Voice Guide on most Samsung TVs. If that does not work, use the remote shortcut and then check for Bixby or other voice-related settings. If the narration only happens in certain shows or apps, the issue is likely the content’s own audio description track rather than the TV’s system voice.

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