Android

5 Fixes for Google Drive Stuck on “Starting Upload” on Android

Learn how to fix Google Drive uploads that get stuck on “Starting upload” on Android, including permission checks, app cleanup, storage issues, and network-related fixes.

Andrew Miller
Andrew Miller
Technology Writer  •  Sep 21, 2026  •  5 min read

If Google Drive keeps showing “Starting upload” on Android, the file usually is not actually uploading yet. The problem is often caused by a bad connection, an app permission issue, limited storage, or Google Drive getting stuck in the background.

The good news is that this is usually fixable without losing your file. Start with the simplest checks first, then move on to more targeted fixes if the upload still will not begin.

5 Fixes for Google Drive Stuck on “Starting Upload” on Android

1. Check Your Connection and Switch Networks

Google Drive needs a stable connection to begin uploading. If the upload stays at “Starting upload” for a long time, the app may be struggling to reach Google’s servers or may be waiting for a better connection.

Why It Matters If one network works and another does not, the problem is usually with the connection path rather than Google Drive itself.

2. Make Sure Google Drive Has the Right Permissions

Android may block Drive from reading the file if the app does not have the right access. This is especially common after app updates, permission changes, or when a file was saved by another app such as Files, WhatsApp, or a gallery app.

  1. Open Settings on your Android phone.
  2. Tap Apps or Apps & notifications, then open Google Drive.
  3. Tap Permissions.
  4. Make sure Drive is allowed to access files and media, or photos and videos if that is the file type you are uploading.
  5. If the file is in a folder managed by another app, open that app once and confirm it can access the file too.
Key Fact If Drive cannot read the source file, the upload may remain stuck at the starting stage instead of showing a clear error message.

3. Clear the App Cache and Try the Upload Again

A corrupted cache can make Google Drive behave as if it is trying to upload, even when the app is stuck on outdated temporary data. Clearing the cache removes only temporary files, not your Drive content or local files.

  1. Open Settings.
  2. Go to Apps and select Google Drive.
  3. Tap Storage & cache.
  4. Choose Clear cache.
  5. Open Drive again and retry the upload.
Warning Do not tap Clear storage unless you are comfortable signing back into the app and reconfiguring it. Clearing storage resets the app more completely than clearing cache.
Best For Users who see the same upload hang repeatedly, especially after an app update or a long period of use without clearing temporary data.

4. Check the File Itself and Reduce Upload Load

Sometimes the issue is not Google Drive or your internet connection. The file may be too large, partially damaged, or stored in a location Android is having trouble reading from. Large videos and very high-resolution media are common troublemakers.

Note Some file managers and gallery apps show cloud-backed or partially synced files as if they were stored locally. Drive cannot upload a file properly if it is not fully available on the phone.

5. Update or Reset Google Drive

If the app itself is buggy, outdated, or stuck after a bad update, reinstalling or updating it can fix the upload queue. This is often the best next step after permissions and cache have been ruled out.

  1. Open the Google Play Store and search for Google Drive.
  2. Install any available update.
  3. If Drive is already up to date, go to Settings > Apps > Google Drive.
  4. Tap Force stop, then reopen the app and try again.
  5. If the problem continues, uninstall Drive updates only if your phone allows it, or remove and reinstall the app from the Play Store.
Warning If you uninstall or reset the app, make sure you know your Google account login details before proceeding.

Other Things Worth Checking

If none of the five fixes works, a few device-wide issues may still be blocking uploads.

Quick Tip If you are uploading an important file, try the same upload from the Google Drive website in a browser. If it works there, the problem is likely limited to the Android app.

Which Fix Should You Try First?

Start with the network check, then confirm app permissions and clear the cache. If the upload is still stuck, inspect the file itself and then update or reset Google Drive. In most cases, one of those steps will get the upload moving again without needing more advanced troubleshooting.

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