How to Fix Roblox Error Code 267: 11 Practical Solutions

Roblox Error Code 267 usually appears when a game or server removes you from a session, often because of a script issue, account restriction, connection problem, or a browser-related problem. The message can be confusing because it does not always point to one exact cause.

The good news is that this error is usually fixable. The right solution depends on whether the issue is happening in one game, on every game, in the Roblox app, or only when you launch through a browser.

What Roblox Error Code 267 Usually Means

Error Code 267 is a kick message. In simple terms, the game or Roblox service has stopped your session and sent you back out. That can happen for several reasons, including a game’s own script kicking you, an unstable internet connection, an account issue, or security software interfering with Roblox.

1. Check Whether the Problem Is Only in One Game

Start by joining a different Roblox experience. If other games load normally, the issue is probably specific to one game and not your account or PC.

• If only one game is affected, wait and try again later.
• Check the game’s page or community links for server issues or maintenance.
• If the game keeps kicking you immediately, the developer may have a script or permission problem that only they can fix.

2. Make Sure Your Account Is Not Restricted

Some versions of Error Code 267 appear when an account is temporarily banned, kicked, or limited by a game’s rules. This can also happen if the game requires certain permissions or age-related settings that your account does not meet.

• Check your Roblox messages and email for moderation notices.
• Review the game’s rules if it has an entry requirement or whitelist.
• If the account is on a child or restricted profile, make sure the experience is allowed by parental settings.

3. Sign Out and Sign Back In

A stale session can sometimes cause authentication problems that show up as kick errors. Signing out and back in refreshes your session data without changing your settings.

1. Open Roblox and sign out of your account.
2. Close the app or browser tab completely.
3. Open Roblox again and sign back in.
4. Try joining the same game again.

4. Restart Roblox and Your Device

A full restart can clear temporary glitches in Roblox, Windows, or your network adapter. This is especially useful if the error started after the game had been running for a while.

• Close Roblox completely, not just the current game tab.
• Restart your PC or mobile device.
• Launch Roblox again and test a different game first.

5. Check Your Internet Connection

Unstable internet is a common reason for unexpected kicks. Roblox may treat packet loss, lag spikes, or short disconnections as a reason to end the session.

• Test another online game or website to see whether the connection is stable.
• Switch from Wi-Fi to Ethernet if possible.
• Move closer to the router if you are on wireless.
• Avoid large downloads or streaming while testing Roblox.

6. Disable VPNs, Proxies, and Unusual Network Routing

Roblox can sometimes behave poorly when traffic is routed through a VPN, proxy, school network filter, or privacy tool. These services may interfere with login or game connections.

1. Turn off your VPN or proxy if you are using one.
2. Retry Roblox on your normal home connection.
3. If you are on a managed network such as school or work, try a different network if permitted.

7. Update or Reinstall the Roblox App

If the Roblox client is outdated or damaged, it may fail to connect correctly and trigger kick errors. Reinstalling can replace missing or corrupted files.

1. On Windows, uninstall Roblox from Apps & features or Installed apps.
2. Delete leftover Roblox files in the local app data folder if the uninstaller leaves any behind.
3. Download the latest version from the official Roblox website and install it again.
4. On mobile, update Roblox from the App Store or Google Play Store, or reinstall it if updates do not help.

8. Clear Browser Cache and Cookies if You Use Roblox in a Browser

If you launch Roblox from a web browser, cached login data or old cookies can interfere with the handoff to the Roblox player. Clearing browser data for Roblox can fix that without affecting your entire device.

1. Sign out of Roblox in your browser.
2. Clear cached files and cookies for Roblox.com and related Roblox pages.
3. Close all browser windows and open a fresh one.
4. Sign in again and launch the game from the website.

9. Disable Browser Extensions That May Interfere

Some extensions block scripts, modify page content, or interfere with Roblox launch pages. Ad blockers, script blockers, privacy tools, and aggressive pop-up blockers are the most likely culprits.

• Temporarily disable extensions related to blocking ads, scripts, or trackers.
• Reload Roblox and try launching the game again.
• If it works, re-enable extensions one at a time to find the one causing the conflict.

10. Check Your Firewall and Antivirus Settings

Security software can sometimes block Roblox networking components or the Roblox launcher itself. This does not always mean the program is unsafe; it may simply be misidentifying part of Roblox as suspicious.

1. Open your firewall or antivirus settings.
2. Look for blocked apps or allowed-app lists.
3. Make sure Roblox is allowed on private and public networks where appropriate.
4. If you recently changed security settings, revert the change and test again.

11. Try a Different DNS or Reset Network Settings

If Roblox keeps failing to connect, your DNS resolver or local network settings may be part of the problem. Changing DNS servers or resetting network settings can clear routing issues that affect game connections.

1. Try a public DNS service such as your ISP’s default, Google DNS, or Cloudflare DNS.
2. Flush your DNS cache if you know how to do so on your device.
3. On Windows, use the network reset option if connection problems affect more than just Roblox.
4. Test Roblox again after the change.

How to Narrow Down the Cause

If the error keeps coming back, use the pattern of when it appears to identify the source:

• Only one game: likely a game script, whitelist, or server-side issue.
• Every game in the browser: likely browser cache, cookies, extensions, or launch issues.
• Every game in the app: likely connection, account, or client corruption.
• Only on school/work internet: likely a network filter or proxy restriction.

When to Contact Roblox or the Game Developer

If you have tried the steps above and still get Error Code 267, contact support with the exact game name, the device you are using, and the steps you already tried. If the issue only happens in one experience, the game developer may need to fix a script or access rule.

• Include the exact error message if it mentions a reason for the kick.
• Take a screenshot if possible.
• Mention whether the issue happens in the app, browser, mobile device, or only one game.